Technology Solutions

Welcome to the future. Your technology is here.


Remote Design Group

TECHNOLOGY Design specialists

Remote Design Group provides a comprehensive set of technology strategies for both small and large businesses.  Leveraging the latest in innovative technology products, we can customize solutions that are smart, flexible and most importantly, engaging. Technology is evolving, don't go extinct!

All your technology solutions in 1 spot.

Remote Design Group provides the most comprehensive set of technology strategies available, across a wide range of applications and industries.  Specialties include Audio Visual, Security, Network, Web, Media, Interactive & Immersive Platforms.


Technology Solutions A-Z

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The term access control refers to the practice of restricting entrance to a property, a building, or a room to authorized persons. Physical access control can be achieved by a human, through mechanical means such as locks and keys, or through technological means such as access control systems.  the latest innovations employ pass-codes, smart badges, key fobs, and bio-metric access for entry.  Granting access has never been easier with full support for mobile apps, remote control and monitoring.  Remote Design Group can provide consultation, design, system penetration testing, and help manage your assets.  We also provide road mapping, and help managing vendor / manufacturer relationships. 

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Asset management is a systematic process of developing, operating, maintaining, upgrading, and disposing of assets in the most cost-effective manner (including all costs, risks and performance attributes). Companies do a great job at managing their product inventory, but don't often have time, knowledge, or software infrastructure in place to manage all the data that goes into technology infrastructure management.  Let us design a custom data management system for your technology, and help you manage life cycles, service, and more.

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Managing and locating important assets is a key challenge for almost any business. An RFID asset tracking system uses electromagnetic fields to transmit data from an RFID tag to a reader. Whether you are talking about office equipment in a multi-story building, wheelchairs and IV pumps in a large hospital, tools and equipment in a factory, or pumping equipment in far-flung oil fields, RFID can provide accurate, real-time tracking data for fixed and mobile assets.

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Augmented reality is an interactive experience of a real-world environment where the objects that reside in the real world are enhanced by computer-generated perceptual information, sometimes across multiple sensory modalities, including visual, auditory, haptic, somato-sensory and olfactory modalities.  Common applications include heads up data, training, and information displays, product media and information linked to product locality, and virtual representation of future project developments such as architecture and construction planning.

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Network infrastructure describes the system of interconnected hardware and software resources that enable connectivity of networked devices.  Design, installation, operation and management of an enterprise networks is a challenging task. Providing the communication path and services between users, processes, applications, services and external networks/the internet, it's mission critical to get it right.  If you're a small business that needs help building or growing a network, or a large organization needing help with documentation, vendor management, and road mapping strategy, we should talk.

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Command center video wall technology allows your agents and engineers to make informed decisions. In some cases, a wide variety of sources must be available to be viewed on the video wall.   Intuitive control systems give your staff an easy to operate interface to rapidly view the sources they need to monitor.  Reliability is a must, and any design should include full redundancy, backup and emergency power delivery, and a dedicated network specially designed for networked audio and video solutions.  When it comes to mission critical systems, we deliver state of the art performance, and proven reliability.

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As the world becomes increasingly digital, communication technology is helping bridge gaps between teams and businesses. Having the right conference room equipment can help boost collaboration between different offices or streamline processes and improve productivity for telecommuters. From small huddle rooms, to open spaces, meeting rooms, board rooms, and event spaces, we can bring unified communications into your business,  in modern and elegant style.  We provide end to end solutions covering design, documentation, purchasing, install, vendor management, programming, commissioning, and service.

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Customized system control has evolved substantially over the last decade.   More recently, we’ve witnessed the increasing interplay between hardware and IT, the push toward data acquisition for enterprise-level reporting and analytics, and the dramatic drive toward automation, collaboration, and the integration of unified communications.  All these advancements and trends march alongside the familiar basics of simplification, system security, and, of course, the ever-present goal of complete customer satisfaction.  Let us help you control and monitor your AV, Security, HVAC, Shades, Lighting, Power, and IoT devices with Control System Programming from Remote Design Group.

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“Integrated audio-visual experiences are becoming a mainstay in virtually every venue of daily life, including transportation hubs, through which millions of travelers pass,” says Brad Grimes, senior director of communications for AVIXA.


At Remote Design Group, we’re at the forefront of creating a new kind of experience — one that is compelling, immersive, engaging and increasingly grounded in audio-visual solutions.

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Develop an Integrated & Intelligent Approach to Securing Your IT Environment. Proven Expertise,  Real-Time Defenses, Data-Driven Analytics, and Security Intelligence. Types of services include consultation, assessments, penetration and vulnerability testing, incident response, endpoint management, threat intelligence, network security, and Fraud Protection.

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For many businesses today, coming up with new ideas for innovative demo rooms is a big challenge. If you are a business that relies on pitching, presenting or demonstrating to clients to get those ideas off the ground, then you will recognize the growing need for a meeting space that enables that process. That space must allow for not only the presentation of ideas, but also for the process of gaining feedback and interaction from clients.  You can't know what do you, when you don't know what you can do.  The sky is  the limit with Remote Design Group, it's OK to have your head in the clouds some times!



No matter if you’re a small business owner, a corporate exec for a global company, or someone in between, the bottom line is this: digital signage is today’s golden ticket to captivating your target audience, elevating the customer experience, and as a result, driving greater sales. It’s that simple. The sophistication found in today's market leading signage technology will blow your mind!  At the same time, a whole new market of mid and entry level options are now available, allowing small businesses to compete with their large neighbors, at a much more affordable price point.



 If you own a retail store, whether large or small, you’re always striving to find ways to differentiate your business from competitors. One of the ways you can do this is through a commercial audio system for your store that not only entertains and retains customers, but can improve employee morale and retention, and act as an extension to your brand. We can help with system design, installation, and even content distribution.  A poorly installed system can often do more harm than good and increase cost, so it’s imperative to consider the key values and benefits of a professional commercial audio system for your retail store, and hire a professional .



International studies indicate that the use of smart mobile devices and their accompanying educational applications (apps) can revolutionize young children’s learning experiences. Although there is a vast array of educational apps for preschoolers, they are not actually educational in their majority. To evaluate educational mobile apps, we suggest creating an evaluation rubric in four key areas: content, design, functionality, and technical quality.  We have found the best solution to be guided, custom curriculum development.

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While the advent of mobile phone technology offers communication access to anyone, anytime, for large open areas, Alert Paging systems are still the most efficient way to deliver emergency alerts.

Manufacturing plants, industrial parks, public or municipal areas, and other multi-facility campuses are best served by giant voice notification using text-to-speech (TTS) or mobile integration technology.  It's critical to accurately measure the sound levels in the environment, and plan a solution that will meet all the requirements for intelligibility, loudness, and reliability.

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It is important for public safety agencies (such as law enforcement, emergency medical services, and fire services) to be able to provide and maintain communications before, during, and after a disaster or emergency.  Quick communication can be the difference between triumph and tragedy, and reliability is key to operational effectiveness in emergency situations.  Disasters may require resources beyond what local and state authorities can manage.  We provide communications consultation for both Command & Control Centers, and Emergency Mobile Vehicle Communications.  This is the truck from our home county, York Maine.  Our founder Caleb is proud to have helped design and program both the mobile response unit, and the command center systems at Y.C.E.M.A. (York County Emergency Management Agency) York County, Maine.

Parked School Buses


It’s hard to imagine a society without school buses. The big yellow bus has been ferrying children to school, to field trips, and safely back home for generations. While school buses aren’t usually associated with the latest in technological breakthroughs, the modern school bus is full of new features many parents don’t expect. Today’s buses are safer and more efficient than ever.   From Audio and Video capture, engine and route monitoring, to fleet management software, we'll help keep the wheels on the bus going round and round.  Schools aren't the only fleets getting tech upgrades, ask us about what tech can do for your fleet.



There are two new forms of immersive technology talking the world by storm right now.  Virtual and Augmented Reality, and Immersive Digital Spaces, also called Projection Caves.  This man is standing in an enclosed room where can choose the environment that surrounds him. Want to experience an Egyptian villa, the Swiss Alps or a Coral Reef?  You choose.  Just 10 years ago, this technology was only available to huge theme parks like Disney and Universal.  Today, we can deliver mobile or installed solutions that fit any size and budget.  

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Service centers run and grow based on reading metrics and data. If you're not seeing your data in real time, you're not reacting fast enough. Unified reporting software and contact center display products combine data from your in-house databases, to provide agents and managers KPI’s that drive and improve performance.  Reviewing critical data items, acting on variances from goals, and surveying the agent threshold analytics are all standard practices in contact centers  who are enabled to utilize unified reporting software.



Remote Design Group believes customer experiences can and should be magical.  A popular example of interactive technology is this sandbox, that projects topological images onto it in real time, as you re-shape the sand.  With interactive or 3-D sensing technology, you can amaze your customers.  Invite them to engage. Detect when shoppers approach, touch, pick up or put down a product, triggering delightful and informative experiences at that critical moment when they are considering a purchase.  Leverage any number of new technologies to merge the digital world with the physical one in your store front.



Remote Design Group has the innovative technology and consultation experience you need to create exciting and engaging lobby experiences.  Advertise menus, specials, show schedules, movie trailers or messages from sponsors.  Create attention-grabbing displays to draw people into your message.  Engage your audience with interactive content such as augmented reality, gesture and touch-screen experiences.  Encourage interaction with mobile and social media experiences. Give directions about where to purchase tickets and how to find auditorium locations.

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Today, new technologies such as smartphones and social media platforms offer new ways to communicate with the public, and the information ecosystem is much broader.  Include additional official channels, such as government social media accounts, opt-in short message service (SMS)-based alerting systems, and reverse 911 systems.  Integrate mainstream media outlets and weather applications on connected devices; and unofficial channels, such as first person reports via social media.

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Many media and entertainment organizations struggle with the challenges of content storage, transformation, and distribution. As production standards rise from HD to UHD/4K, 8K, and beyond, the amount of data associated with any given project grows exponentially. Adding to these concerns are the rapidly changing methods of bringing media content to consumers. Broadcast over a limited number of channels has given way to hundreds of ways to consume media via over-the-air, cable, satellite and Internet connections, using broadcast, on-demand, and streaming models.

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Remote Design Group can provide full support for your media production project. We're not just experts at sharing and displaying media, we make it too!  If you have never "produced" a video for your business before, we can lead you through every phase of the process. If you have concerns about budget, we'll work with you to leverage the most “bang for the buck.” We work hard to bring a professional demeanor to our projects, in knowledge of equipment, technique, and customer service.

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Today, image displays in the healthcare arena have increasing capacity to offer improved contrast ratios, truer colors, better energy efficiency, high luminance and more. A variety of vendors continue to improve the technology to better display imaging modalities, including computed tomography (CT), magnetic resonance imaging (MRI), X-ray, positron emission tomography (PET), mammography and ultrasound, and to ensure screens remain DICOM (digital imaging and communications in medicine) compliant.

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Using digital menu board technology allows you to easily and quickly create beautiful  menu advertisements.  Edit your offerings and prices anytime you want.  Add images, item descriptions, scrolling text, slideshows, videos.  Build your own content, or let us provide a complete end to end solution including content production and management. From affordable entry level systems, to enterprise level content management, we'll find the fit that's right for you. 

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Smart phones have completely saturated and dominated our society.  If you don't offer mobile solutions to you customers, your competitors will.

 At Remote Design Group, we provide mobile application development services that match your need and budget.  Our dedicated professionals give you the creative ideas and designs for your App, and work with you to develop a perfect solution.  

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When it comes to the advanced capabilities that many camera and IR based security systems have, there are two mentioned most often – motion detection and motion tracking. Sometimes uttered in the same breath as is if they were interchangeable, motion detection and motion tracking are two very different things in the world of security technology.  We can tell you what you need to know about both motion detection and motion tracking to differentiate one from the other, and find the solution that works for you.

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At the forefront of the media entertainment industry for more than twenty years, our experience coupled with our business and technical expertise means that we are intimately aware of the challenges and opportunities you encounter in today’s rapidly changing media landscape.  At Remote Design Group, we always begin by understanding your business and your primary objectives. We then work backward so that we can find the perfect technology solution to enable you to meet your end goal.

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AV over IP stands for “Audio-Visual over Internet Protocol”. It is the transmission of audio-visual data over a network such as a LAN, WAN, or the internet. As opposed to traditional AV environments, AV over IP (also known as AV/IP) refers to the use of network equipment to transmit and switch video and audio.  Specific networking hardware is sometimes required.  Factors across all network topology layers both physical and virtual must be considered to properly distribute media over vast networks with quality and efficiency.

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Being at the hospital is not fun, everyone knows that.  In fact, sometimes it's down right scary!  The Founders at Remote Design Group want to help you redefine the hospital experience.  With your knowledge of medical care, coupled with our expertise in art, media, and technology, we can turn cold uninviting places into amazing adventures.  Turn MRI's, CT's, and other scanning machines into spaceships, pirate islands and other adventures to make the procedures tolerable and even fun for children.

Mother and Newborn


There are several technologies designed specifically for protecting infants and patients from wandering, or abduction attempts. Our founder Caleb Gaul became certified as a Stanley Healthcare Patient Security Design Engineer in 2016, while developing Infant Protection for the  Maine Medical Center in Portland, Maine.  Given the complexity of patient care today, Patient Security Systems are becoming a necessity and these systems can improve the outcome for patients at risk of abduction attempts, reduce costs, and limit risk for the healthcare organization.

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Real-time hospital staff and patient  tracking systems can dramatically  improve patient flow in the OR, ED and in Clinics.  Automate compliance for sanitation, gather metrics on patient service, visitations timelines, and more.  For more information on Real Time Location System (RTLS) technology solutions, or a list of our recommended software providers, contact us below.  

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A public address system is an electronic system comprising microphones, amplifiers, loudspeakers, and related equipment. It increases the apparent volume of a human voice, musical instrument, or other acoustic sound source or recorded sound or music. We can provide you with a customized solution no matter the scope of your project.  From Stadiums and Arenas, to mobile systems for company outings, let us help you choose the perfect solution for your needs, customized for your environment.


Road Mapping:  A flexible planning technique to support strategic and long-range planning.  By matching short-term and long-term goals with specific technology solutions.  Road-mapping techniques help companies to survive in turbulent environments, and help them to plan in a more holistic way to include financial and non-financial goals and drive towards a more sustainable development.  Developing a road map has three major uses. It helps reach a consensus about a set of needs and the technologies required to satisfy those needs, it provides a mechanism to help forecast technology developments, and it provides a framework to help plan and coordinate technology developments.

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Correctional Facilities, High value retail, sensitive manufacturing areas, and even educational facilities are turning to unified technology solutions to secure their locations.  Control your surveillance, access control, detection, monitoring, and recording systems under a unified platform that is backed up, cloud hosted and managed by industry leading experts. Caleb Gaul, founder of Remote Design Group has personally designed systems for the Freeport Police Department, York County Emergency Management Agency, and 3 separate training and command facilities for the Army & Air Nation Guard.  He has also worked at for the Portsmouth Naval Ship Yard, Nav-Sea / D.O.D. Nuclear Submarine Maintenance Facility.   

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Smart Buildings, or building automation is the automatic centralized control of a building's heating, ventilation and air conditioning, lighting and other systems through a building management system or building automation system (BAS). The objectives of building automation are improved occupant comfort, efficient operation of building systems, reduction in energy consumption and operating costs, and improved life cycle of utilities.  The future of smart building management is here today.

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Sound masking is an ambient sound distribution system, it plays a sound similar to that of airflow, that’s specifically engineered to the frequency of human speech. With this, you can target conversational distractions and make them less distracting. Adding sound to a space actually makes the space seem quieter. It sounds counter-intuitive but it’s true. This is because the added sound reduces the intelligibility of human speech. When you can’t understand what someone is saying, their words are less distracting — in fact, you probably don’t even notice them.

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Remote Design Group can build a customized digital curriculum platform for your technical training needs, complete with a learning management system (LMS), interactive lessons, pre-made lesson plans, printable worksheets, ready-made presentations, automatic assessments, and a whole lot more.  At Remote Design Group, we hand-tailor digital curriculum solutions for teachers, trainers, consultants, and businesses. From kindergarten to LEAN Six Sigma Training, let us help you deliver your innovative lessons via an innovative technology solution. 

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Overcome Software Training Challenges Using affordable e-Learning Solutions from Remote Design Group.  Insufficient software training makes technicians frustrated as they have to work with a software they have no idea about. This is why software training is crucial for vendors, clients, and employees...  We offer remote e-learning tailored to your industry and the technology you support.  In person training is also available at your facility, for class sizes of 10 or more.  Specializing in Audio Visual, Security, Networking, Web, and Media, we can help leverage your employees by increasing their skills and overall job satisfaction.

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The impact of technology failure has on effective communication and collaboration in the meeting space is expensive.  Postponed or relocated meetings, inability to view the prepared content, external attendees unable to see or hear are all common problems plaguing businesses day in day out.  Most of us wouldn’t buy a car and not service it, or set up ICT infrastructure without maintenance arrangements.  Because AV / Security is too often sourced through the construction process, or because a default support arrangement is ineffective,  AV / Security support is often overlooked until it is too late.  Remote Design Group is committed to changing the technology support paradigm with a combination of Prevention and Cure services to decrease down time, and enable real time status monitoring.


A remote temperature monitor is a thermometer that has been upgraded for the internet age. It's a digital thermometer that tracks ambient changes in temperature. This sensor then streams the temperature data using wireless technology such as WiFi, Bluetooth or GSM.  Perfect for medical refrigeration units that house expensive medicines and materials, or products that require constant temperature control to ensure quality and safety.

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Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video. 


Unified communications has become an important part of our everyday business lives, affecting the way we conduct business or simply communicate with each other.

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The complex task of managing relationships with multiple installation vendors, and the hundreds of equipment manufacturers related to your systems is daunting.   Leave the burdens of System & Contract Review, Scope of Work Clarification, Delivery,   Communication, and Service Management to us.  We ensure compliance standards are in place and met by all of your local technology vendors.  We handle manufacturer warranty and service issues for you, and we can even keep all of your system related info in an online secure portal for you to access anytime, anywhere.

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Video surveillance involves the act of recording or observing a scene and looking for specific behaviors that are improper or that may indicate the emergence or existence of improper behavior.  The video surveillance design process includes the identification of areas of concern and the identification of specific cameras or groups of cameras that may be able to view those areas. If it is possible to identify schedules when security trends have occurred or may be likely to occur, that is also helpful to the process.

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Virtual care — If you are looking to get started with the delivery of healthcare via phone, tablet or computer, as a way to conveniently provide quality healthcare, we can Help.  Provide care instantly when and where it is needed. As one of the fastest growing healthcare trends among providers and consumers, virtual care can help patients get cost-effective, timely treatment without sacrificing quality.  You've been video calling your friends and family for years, it's time to bring your clients a more personal, engaging form of remote care and communication. 

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Remote Design Group takes both Physical, And Cyber Security very seriously.  We've partnered with industry leading physical and cyber security assessment specialists, who spend each day ensuring the safety of people, property & data.  Call us for complete management and oversight of your business security audit, or for recommendations on our preferred partners.



We believe customer experiences can and should be magical.  That’s our mission at Remote Design Group. With digital way-finding, give you customers an amazing experience right from the start.  Perfect for malls, large store, or small stores wanting to impress their visitors.  Mobile application integration allow you to guide your customers through the store, and gather data on where they go, and how long they stay there.

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There are a lot of options out there when it comes to website design and management.  Most of them fall into two categories, Huge website design firms, and do it yourself template based options.  At Remote Design Group, we didn't like either of these options so created a third. 

Let us help you build a professional website, on the platform of your choice, and teach you how to manage and maintain it.  We focused on helping you succeed, not selling you another add on or upgrade. We built our own website, and we'd love to help you with yours.

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Free guest WiFi is no longer an amenity, it’s a necessity. Provide your guests with reliable internet service within your store.  We like to take it a step further, and leverage the most from your infrastructure.  Add Value to your WiFi with Remote Design Group's Advanced WiFi Marketing Solution, you can transform your standard guest WiFi into an engaging customer experience, that also collects customer data and boosts revenue. This innovative solution allows you to market products and services to your customers in real time and even track and measure results over time.


trusted by industry leaders, we are ready to bring agile technology solutions to your BUSINESS.