Design Support

Our unique approach sets us apart.

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Our data-driven process provides up-to-date and detailed product information, in a format that can be utilized in a cross-functional capacity for maximum workflow efficiency. This process makes it easy to create fast, accurate, professional looking estimates and project proposals that ensure design and install labor are accounted for and helps salespeople better track all the needed parts and accessories to reduce the likelihood of errors and omissions.

Our data library contains over 1,000,000 AV, energy, IT, and security products from leading manufacturers. This database tracks over 40 fields of information such as MSRP, product descriptions, thumbnail images, dimensions, and I/Os, plus it enables you to enter and manage your pricing and estimated labor time to install.

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We associate accessories and assign products to locations and systems to help you organize your projects more efficiently. You can accessorize any product to make it easier for your team to choose the right option, creating a repeatable process and eliminating errors during the estimation process.

Sales Support

Drafting Support

Programming & DSP Support

Commissioning Support

• Document Portal File Sharing

• Team Viewer, Any Desk

• Your laptop or R.D.G. rig

• Scheduled & Emergency Support

Documentation Support

• System ID Based Archival

• Linked Data Preservation

• Red Lines Parts List, etc.

• Instructions, User Docs

• Amazon Cloud Servers

• Custom Share Point Solution

Service Support

• Preventative Maintenance​

• Priority Service

• Programming Modifications

• Remote Support

• Telephone Support

• Warranty Support

Training

Remote Design Group is 1 of only 30

Biamp Authorized Independent Programmers

REMOTE DESIGN GROUP is an Extron EQIP Qualified company.
EQIP is an Extron program designed to provide additional configuration resources to customers deploying Extron control solutions. Extron Qualified Independent Programming companies are carefully screened and selected by Extron to provide expert configuration support for Extron Control System projects. Extron customers may employ EQIP companies to augment their staff, execute projects, and provide options to configure more advanced AV systems. EQIP companies have access to a variety of Extron resources including web-based tools, continuing education, and control system training.

Remote Design Group's Founder Caleb Gaul, is an 

Extron Certified Authorized Programmer

Here is an example of a design documentation package we recently completed for one of our integration customers.